A new texting service to enhance the way young people can access health advice has been launched by Lancashire Care NHS Foundation Trust.
The ChatHealth text service is an easy way for young people to confidentially ask for help about a range of issues, or make an appointment with a school nurse. They can also find out how to access other local services including emotional support or sexual health services.
The texting service, available to young people across all of Lancashire, aims to offer a relevant, accessible method of contact and a flexible way to provide support.
Young people aged 11-19 can receive confidential advice on a wide range of issues such as bullying, emotional health and wellbeing, sexual health as well as illnesses. The service will allow young people in the area to send messages to a dedicated number which will be delivered to a secure website. Once there, texts will be responded to by the School Nursing Team within one working day.
The ChatHealth number to text is 07507 330509.
The service will be available on Monday to Friday 9.00 am – 4.30 pm excluding bank holidays. During out–of–hours, anyone who texts the service will receive an automated message with advice on where to get help if their question is urgent.